Skip to main content

JP Morgan Chase

My little falling-out with JP Morgan Chase continues. In the last segment, I had put my Chase credit card away, because, I was put on credit hold/fraud alert because of a $7 charge I made. Details: the card is a United Airlines affinity card - e.g. the user gets United Airline mile credit, and the charge was for one of those little box lunches on a United Airlines flight.
Seemed like a little much to me. Since I'm a JPM shareholder, and I think Jamie Dimon, JPM CEO, has done a great job, I dropped a note saying that it would seem to me that their fraud procedures ought to undergo a review; it doesn't seem too logical to me to put an alert on a frequent flyer using his frequent flyer credit card on a flight.
Anyway, I just received a customer service scorecard, asking if my problem had been satisfactorily resolved, signed by Chip somebody or other.
Well, no Chip: no one did anything; I never heard from anyone until I got your survery...
Labels:

Comments

Post a Comment

Popular posts from this blog

Book Review: What Matters Now by Gary Hamel

Interview of Eric Schmidt by Gary Hamel at the MLab dinner tonight. Google's Marissa Mayer and Hal Varian also joined the open dialog about Google's culture and management style, from chaos to arrogance. The video just went up on YouTube. It's quite entertaining. (Photo credit: Wikipedia ) Cover of The Future of Management My list of must-read business writers continues to expand.   Gary Hamel , however, author of What Matters Now , with the very long subtitle of How to Win in a World of Relentless Change, Ferocious Competition, and Unstoppable Innovation , has been on the list for quite some time.   Continuing his thesis on the need for a new approach to management introduced in his prior book The Future of Management , Hamel calls for a complete rethinking of how enterprises are run. Fundamental to his recommendation is that the practice of management is ossified in a command and control system that is now generations old and needs to be replaced with somethi
1 comment
Read more

Manage Your Blood Pressure While Young to Have a Big Healthy Brain Later

Anatomy Refresher The brain accounts for around 2 percent of body weight but gets as much as twenty percent of blood pumped by the heart. There are about 370 miles of tiny “microvessels” in the brain. Those vessels deliver oxygen and nutrients throughout the brain. Blood Pressure and Brain Health Two recently-released studies reveal the importance of blood pressure management to brain health. More importantly, the researchers discovered the importance of managing blood pressure in one’s forties, or even younger. Dr. Matthew Pase, PhD, and Research Fellow in Neurology at the University of Boston School of Medicine, and Dr. Charles DeCarli, Professor of Neurology at the University of California Davis, presented a paper at the Alzheimer’s Association International Conference in July. (We’ve mentioned Pase in previous newsletters and posts. He used the highly-regarded Framingham Heart Study to produce the now famous, and famously disconcerting, study on the deleterious affe
Post a Comment
Read more

Researchers Say Do This to Make Your Brain 10 Years Younger

Do your parents or grandparents keep a pot of coffee brewing all day? Do they spend the morning sipping a cup of coffee while working Jumble and the crossword puzzle in the newspaper? “Just because there is no evidence that it works doesn’t mean that it doesn’t work. It just means that no one has paid for research to determine whether or not it works.” That was my response to one of the earliest subscribers to our newsletter. He is fond of crossword puzzles and was hopeful that solving them would help build cognitive reserve. At that point we hadn’t seen any research that indicated that word puzzles were useful. Guess what: our subscriber and your family members are on to something. There now is research to support that individuals regularly working puzzles are building some serious brain strength. Crossword Puzzles and Fast Brains Here’s a quote from Professor Keith Wesnes at the University of Exeter Medical School: “We found direct relationships between the frequency
Post a Comment
Read more